17:05 – It is my privilege to announce that e-conomic is now online again!

In the grand scheme of things, everything went really well – so we’re of course happy to be able to open up for business roughly 19 hours earlier than previously announced.

15:30 – We are now in the process of running test on the new system.  It’s still cold out there

12:00 – Even that the weather isn’t the best today, we are struggling to get done before time. We are a bit ahead of schedule.

06:00 – Everything is running according to plan.

As previously announced here on the TechTalk blog and communicated to all end-users, we are shutting down e-conomic’s core servers from Nov 26, 2010 at 22:00 CET until Nov 28, 2010 at 12:00 CET.

Why do we need 38 hours of downtime?
Because we are making a number of major changes to the core system that will create a more stable, efficient and reliable application. The changes include.

• Replacing the physical hardware – servers, storage and network components
• Upgrading the operation system
• Upgrading the database system
• Migrate the application to a dual-site model

These are just some of the operations we will be performing during the maintenance period.

Note that if everything goes according to our main plan we do not expect the application to be down for the whole 38 hours. However, rather than speeding the changes through we prefer to do some extra tests to ensure that everything is working as planned before opening up for business again – after all this is your data that we are handling.

Today nov. 1 2010 between the hours 10:46 – 11:06 the e-conomic application was unavailable for most of our customers.

The root cause for this incident was that the core internet provider for our service became unstable and we had to switch to a backup provider. The switch unfortunately did require some manual work before it worked.

The need for manual work is of cause not acceptable nor was the time for the switch. We will work together with our provider to improve it.