Today nov. 1 2010 between the hours 10:46 – 11:06 the e-conomic application was unavailable for most of our customers.
The root cause for this incident was that the core internet provider for our service became unstable and we had to switch to a backup provider. The switch unfortunately did require some manual work before it worked.
The need for manual work is of cause not acceptable nor was the time for the switch. We will work together with our provider to improve it.