Our Swedish, Norwegian and Finish websites was down this morning from 7.24 to 8.07. The error was located at our Swedish host, and we are still investigating the reason.

All other websites and e-conomic application was not affected, but some of our Swedish, Norwegian and Finish customers would have experienced difficulties logging in to the e-conomic application.

Please be adviced that any e-conomic website can be used as login to e-conomic with your usual credentials, including www.e-conomic.com and www.e-conomic.dk.

We are sorry for any inconvenience this downtime might have caused you.

UPDATE 2011-12-20 11:25: There seems to be some follow up issues with our SE host, resulting in another 7 minutes downtime for SE/NO/FI websites.

SE/NO/FI websites are up again and we are now redirecting to another host to prevent further problems with SE/NO/FI websites.

UPDATE 2011-12-20 11:54: SE/NO/FI websites are now redirected to another host to prevent any further problems accessing these websites.

UPDATE 2011-12-20 17:02: Our SE host have identified the reason for the issues earlier today. The production firewalls had a bug in their firmware. A bug fix is ready and will be applied tonight.

When we are sure we have secure operations again in the SE hosting, we will redirect the SE/NO/FI websites back to the SE hosting.

The Lotus Domino webserver does not care about the trailing slash (“/”) in URLs, leading to Duplicate Content problems which have a negative impact on SEO results. But now there is a safe, fast and elegant solution to this problem using DSAPI filters.

Read the rest of this entry »

e-conomic has completed a performance upgrade of its system on Sunday (August 21) from 00:01 to 06:00 CET. This upgrade required the system to be shut down in this period, which means that e-conomic was unavailable to all customers.

Please note that if your integrations to e-conomic do not support post-synchronization of data, any data exchanged with e-conomic in the upgrade period might be lost.

All systems are now back to normal operation and fully available to all customers.

e-conomic is performing an upgrade of its system during a 6-hour time span on Sunday (August 21) from 00:01 to 06:00 CET. Therefore you cannot log on to e-conomic and use the system in this period.

Please note that if your integrations to e-conomic do not support post-synchronization of data, any data exchanged with e-conomic in this period might be lost.

After the 6-hour upgrade, all systems will return to normal operation at 06:00 CET on August 21.

e-conomic has scheduled a performance upgrade involving six hours of downtime this coming Sunday (August 21) from 00:01 to 06:00 CET. This upgrade will further enhance system failover options and minimize system downtime in the future.

Please be aware of the following:
- You will not be able to use e-conomic at all during this 6-hour period
- If your integrations to e-conomic do not support post-synchronization of data, any data exchanged with e-conomic in this period might be lost

After the 6-hour upgrade, all systems will return to normal operation and be available for all customers.

As detailed previously, we’ve had problems with the certificate load order. We have now re-established the original certificate load order, and all certificate issues should now be resolved.

For those of you with an integration solution, this means that you need to switch back to your old certificate validation method to be sure to avoid any issues.

We apologize for any inconvenience.

UPDATE: The correct load order of the certificates will be re-established on Friday, 29 July at 10:30 PM CET. Please remember to change back to your old validation method at this point.

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Our new EV SSL certificate has caused problems recently for a small number of Java integrations (and possibly others as well). The issue is caused by the load order of the certificates. which is contrary to what is expected.

We’re working hard on fixing this problem. We’ll re-establish the correct load order and test that Java will accept this load order.

We hope to have this up and running within a relatively short time (one to two weeks), so please be aware that your SSL validation may fail again at this point, until you’ve changed back to your old SSL validation. We’ll notify in due time before this change here on TechTalk.

We apologize for the inconvenience, and we’ll of course update you on our progress with this issue.

We are happy to announce the launch of the e-conomic developer newsletter, designed to keep developers updated with the best from the e-conomic developer world!

Featuring new functionality, tips & tricks, resources, case stories and more, the newsletter will hopefully increase interest and awareness of the possibilities we offer to developers for integrating e-conomic with other systems.

We have already sent out the two first editions of the newsletter – you can see the latest edition of the newsletter on our website.

If you like what you see, feel free to sign up for the developer newsletter.

The next edition is scheduled for early/mid July.

We ran some stats for product planning purposes. We were looking at Invoicing and found that 5 million invoices were booked in the past year. This means that our customers will book roughly 7.9million invoices in e-conomic this year. A nice tangible way to see e-conomic bring value to our customers.

Even though our uptime in January was really great (above 99.9%), some of you may have experienced, e-conomic have felt a little sluggish. This is mainly due to an exceptionally successful January, where a record number of new companies have started using e-conomic. As a result of that, we have been adding new servers to our system. Over the past week we have increased our computing capacity with over 50%, which should carry us well into the year. We have also introduced a server forecasting procedure to help us establish when we will add new servers again, ensuring improved handling of growth in the future.